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Unable To Search For Orders In The Agent Console, Order Created in Admin Preview Storefront (Doc ID 2627018.1)

Last updated on APRIL 07, 2020

Applies to:

Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

Orders recently created on the Storefront are not searchable within the Agent console. The Orders appear to be created successfully as the end-user is displayed an Order Confirmation page.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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