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How to Migrate Users from Traditional Cloud Accounts to IDCS (Doc ID 2628496.1)

Last updated on AUGUST 24, 2023

Applies to:

Content and Experience Cloud Service - Version 18.4.1 to N/A
Content and Experience Cloud - Version 18.4.1 to 18.4.1
Content and Experience Cloud Classic - Version 18.4.1 and later
Information in this document applies to any platform.


Migrate Users

To migrate users, export them from the traditional cloud accounts to a CSV file, modify the heading row in the CSV file, and import the users from the CSV file into Oracle Identity Cloud Service.

When you're migrating users to cloud accounts with Identity Cloud Service, you may want users to use the passwords from their traditional cloud accounts. To do this, change the minimum length of the custom password policy in Oracle Identity Cloud Service to eight characters.



Before importing user accounts into Oracle Identity Cloud Service, the account administrator or service administrator should notify the users about the migration of their traditional cloud accounts to cloud accounts with Identity Cloud Service.

After all user accounts are imported, each user will receive a Welcome email notification. The user can use the link in this notification to access their account and set a password for it.


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In this Document
 Migrate Users
  Export Users from Traditional Cloud Accounts
 Modify the CSV File
 Import Users into Oracle Identity Cloud Service

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