My Oracle Support Banner

RIB-RMS Item Publisher Adapter Fails With "Unable to publish message to JMS" (Doc ID 2628497.1)

Last updated on JULY 26, 2022

Applies to:

Oracle Retail Integration Cloud Service - Version 16.0 and later
Information in this document applies to any platform.


The Item publisher adapter for RIB-RMS fails and following error messages are written in the rib adapter logs:

ERROR com.retek.rib.domain.getnext.service.impl.GetNextPublisherCoreServiceImpl - Unable to publish message to JMS.
java.lang.RuntimeException: Unable to parse rounting info string(

Steps to Reproduce:
1. Update any attribute of item in RMS e.g. Item description.
2. Notice a record is queued in ITEM_MFQUEUE in 'U'npublished status.
3. Observe that RIB-RMS Item publisher is down with above noted error.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.