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When Creating a New Record in Standard View, Pop-up Window Displays "Server is currently unable to handle this request. HTTP ERROR 500." (Doc ID 2628640.1)

Last updated on JANUARY 13, 2020

Applies to:

Primavera Unifier Cloud Service - Version 19.8 to 19.9 [Release 19.8 to 19.9]
Information in this document applies to any platform.

Symptoms

When attempting to select a line item record in a Business Process, an error is displayed in a pop-up window.

ERROR

This page isn’t working <Server> is currently unable to handle this request. HTTP ERROR 500

STEPS TO REPRODUCE

  1. Access as User able to complete the work desired
  2. Ensure the View is Standard User Interface
  3. Navigate to the location of the Business Process with the affected behavior
  4. Select of the records
    RESULT: "This page isn’t working <Server> is currently unable to handle this request. HTTP ERROR 500"

Changes

 View was changed from Classic to Standard, an error was created in the Business Process, but not able to determine due to the Pop-up not showing the error.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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