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Intermediate VIA Stop Removed from Shipment after 'Split Order Release' Action is Performed (Doc ID 2631025.1)

Last updated on JANUARY 27, 2020

Applies to:

Oracle Transportation Management Cloud Service - Version 19.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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An order with multiple ship units is originally planned onto a multi-leg shipment (i.e 2 shipments). The second leg shipment has three stops including an intermediate via point stop. When performing a split order release action on the original order, the re-drive of the second leg shipment results in a direct shipment and the removal of the intermediate VIA point stop, which is undesired.

 

EXPECTED BEHAVIOR
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It is expected that the intermediate VIA point stop to remain after executing a split order release action.

 

STEPS
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The issue can be reproduced with the following steps:

1. Plan an order release that will result in a multi-leg shipment (i.e. 2 shipments) for which the second shipment in sequence will contain an intermediate VIA stop (and total of 3 stops).
2. For the respective order release click Actions -> Order Management -> Change Order -> Split Order Release
3. Choose a split off amount for ship units
4. The amount is correctly split off. However, the redrive of the second planned shipment does not route through the mandatory intermediate VIA stop and results in a shipment with 2 stops. The intermediate stop is removed.

 



Cause

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In this Document
Symptoms
Cause
Solution
References


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