Slow Performance Across the Application in 19.10
(Doc ID 2631967.1)
Last updated on OCTOBER 19, 2023
Applies to:
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 19.10 to 19.12 [Release 19.10 to 19.12]Information in this document applies to any platform.
Symptoms
On : 18.8 version, Cloud: P6 Application
ACTUAL BEHAVIOR
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The performance of P6 EPPM is very slow. For example, the user takes 15mins to login. The processing time is also extremely slow after login.
EXPECTED BEHAVIOR
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The performance of P6 EPPM Cloud is acceptable.
STEPS
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The issue can be reproduced at will with the following steps:
1. The user takes 15mins to login, and experiences the slow performance after login.
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot work on P6 EPPM Cloud in acceptable performance.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |