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GLOBAL PREFERENCES SEND OR RETURN E-MAIL ADDRESS FOR DUNNING (Doc ID 2631971.1)

Last updated on MAY 29, 2020

Applies to:

Oracle Fusion Advanced Collections Cloud Service - Version 11.13.19.10.0 and later
Information in this document applies to any platform.

Goal

On : 11.13.19.10.0 version, Set Up Order Fulfillment-Define Collections

Dunning Letters Send from Email Address.

Customer is facing an issue with Dunning letter send from address. They have two separate legal entities in same environment.

How can they configure "send or return email address for dunning correspondence" for both legal entities. Currently it seems its at organization level.
 

Solution

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In this Document
Goal
Solution
References


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