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Fusion Benefits : Error BEN-990184 on changing elections in self service (Doc ID 2632198.1)

Last updated on MARCH 18, 2024

Applies to:

Oracle Fusion Benefits Cloud Service - Version 11.13.19.10.0 and later
Information in this document applies to any platform.

Symptoms

The following error is seen in self service benefits when changing elections:

Steps to reproduce :
1.Go to Employee
2.Process Rehire event
3.Go to Me >Benefits> Search for Employee>
4.Click on change benefit election
5.Click on Continue

Expected : Should allow the employee to change the benefits
Actual : Error BEN-990184

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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