OACS/DV: 'We've Encountered An Unexpected Error' Message In Usage Tracking or when Choosing options in Data Visualization
(Doc ID 2634044.1)
Last updated on NOVEMBER 03, 2023
Applies to:
Oracle Analytics CloudInformation in this document applies to any platform.
Symptoms
On : 105.4.0 version, BI
ERROR
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We've encountered an unexpected error.if the issue persists, please contact support.
STEPS
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The issue can be reproduced at will with the following steps:
1. Setup Usage Tracking with no issues.
2. Since then when running reports to pull Physical and Logical data, the report rarely completes.
3. It continues in a loop then eventually fails with the above error.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |