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OACS/DV: 'We've Encountered An Unexpected Error' Message In Usage Tracking or when Choosing options in Data Visualization (Doc ID 2634044.1)

Last updated on JANUARY 30, 2020

Applies to:

Oracle Analytics Cloud - Version 105.4.0 and later
Information in this document applies to any platform.

Symptoms

On : 105.4.0 version, BI


ERROR
-----------------------
We've encountered an unexpected error.if the issue persists, please contact support.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Setup Usage Tracking with no issues.
2. Since then when running reports to pull Physical and Logical data, the report rarely completes.
3. It continues in a loop then eventually fails with the above error.



Cause

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In this Document
Symptoms
Cause
Solution
References


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