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[PROD] Unable To Cancel The Invoice 9257937CANCELLED (Doc ID 2635097.1)

Last updated on FEBRUARY 19, 2021

Applies to:

Oracle Fusion Payables Cloud Service - Version 11.13.19.07.0 and later
Information in this document applies to any platform.

Symptoms


When attempting to cancel invoice the following error occurs.

ERROR
-----------------------
You cannot cancel this invoice because it would reduce the quantity or billed amount on the purchase order to less than zero. (AP-810228)
Submit the matching detail report for this invoice to view negative amount distributions.


STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to Payables - Invoices
2. Search for Invoice ABC
3. Try to cancel it



Cause

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In this Document
Symptoms
Cause
Solution
References


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