Autoinvoice Fails with Error: Error calling arccmm_credit_memo_module() (Doc ID 2635415.1)

Last updated on JANUARY 26, 2024

Applies to:

Symptoms

Import Autoinvoice ESS error out when processing a credit memo with positive amount. Transaction type is defined to accept 'Any Sign'
for amount, but the Autoinvoice Import is ending in error status when the line amount is positive. For negative amounts, it is working fine.

Autoinvoice log file shows following error:

ERROR
-----------------------
arccmm() cust_trx_id: 0 cust_trx_line_id: 0 request_id: 185295ORA-01426: numeric overflow
ORA-06510: PL/SQL: unhandled user-defined exception
Error calling arccmm_credit_memo_module().
Error calling raaicm().
Error calling raapic().

Cause

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