My Oracle Support Banner

Office 365 : Changes in Default Saved Search Does Not Take Effect in Outlook Client (Doc ID 2635551.1)

Last updated on DECEMBER 22, 2020

Applies to:

Oracle Fusion CX Sales Cloud Service - Version and later
Oracle Fusion B2B Service Cloud Service - Version and later
Information in this document applies to any platform.


 When a new Saved Search is created for Appointment , Contact or Tasks objects and made it as the Default Saved search, the records synced to Outlook does not reflect the change in the Default Saved Search . Records synced are still based on the original out of the box saved search .


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.