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Fusion Absence Management: Error From Accrual Absencesprocess and Viewing Absence Balance on Responsive UI page (Doc ID 2636161.1)

Last updated on MARCH 04, 2020

Applies to:

Oracle Fusion Absence Management Cloud Service - Version 11.13.19.10.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.19.10.0 version, Absence Processes

ACTUAL BEHAVIOR
---------------
One employee is receiving an error when trying to access "My Absence Balance".

Error Message:

The message is Error from Accrual absencesprocess: java.lang.NullPointerException at
oracle.apps.hcm.globalAbsences.processes.accrual.protectedModel.applicationModule.AccrualAMImpl.absencesprocess(AccrualAMImpl.java:1281)


EXPECTED BEHAVIOR
-----------------------
The employee should be able to access "My Absence Balance".

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. ME --> Time and Absence --> My Absence Balance

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot view absence balances.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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