Fusion Absence Management: Error From Accrual Absencesprocess and Viewing Absence Balance on Responsive UI page
(Doc ID 2636161.1)
Last updated on OCTOBER 17, 2023
Applies to:
Oracle Fusion Absence Management Cloud Service - Version 11.13.19.10.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.19.10.0 version, Absence Processes
ACTUAL BEHAVIOR
---------------
One employee is receiving an error when trying to access "My Absence Balance".
Error Message:
The message is Error from Accrual absencesprocess: java.lang.NullPointerException at
oracle.apps.hcm.globalAbsences.processes.accrual.protectedModel.applicationModule.AccrualAMImpl.absencesprocess(AccrualAMImpl.java:1281)
EXPECTED BEHAVIOR
-----------------------
The employee should be able to access "My Absence Balance".
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. ME --> Time and Absence --> My Absence Balance
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot view absence balances.
Changes
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |