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Cannot Change The Selection Of The Bill-To Contact On Credit Memo (Doc ID 2638198.1)

Last updated on MAY 14, 2020

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.13.19.10.0 and later
Information in this document applies to any platform.

Symptoms

Billing - Transactions

When adding Contact on Credit Memo, credit memo shows an error and does not allow to add contact to Invoice

ERROR
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Error is shown as " Attribute set for BillToContactID in entity TransactionCreateAM.oracle_apps_financials_receivables_transactions_shared_uiModel_applicationModule_transactionCreateAM.EditInvoiceHdrUI1 failed

Unable to send the Credit memo through email

STEPS
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The issue can be reproduced at will with the following steps:

1.Receivables --> Billing --> manage Transactions --> Search existing Credit Memo (Complete)
2.Open the Credit Memo
3,Add Contact Name to Credit Memo
4.Save the Memo

Cause

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In this Document
Symptoms
Cause
Solution
References


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