My Oracle Support Banner

Unexpected Re-activation Of Numerous Inactive Users (Doc ID 2638782.1)

Last updated on JANUARY 04, 2021

Applies to:

Oracle Fusion B2B Service Cloud Service - Version and later
Information in this document applies to any platform.


Customer observed a large amount of Inactive user account records having been Re-activated recently. They asked to provide the cause of this incident or a root cause analysis.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.