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FAQ: Insight (OBIEE): Account Activity Subject Area (Doc ID 2638884.1)

Last updated on MARCH 12, 2021

Applies to:

Oracle Eloqua Marketing Cloud Service - Version 10 and later
Information in this document applies to any platform.


To provide information about the Account Activity subject area and dashboard launched in Eloqua release 20A.

Questions and Answers

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In this Document
Questions and Answers
 When is the dashboard available?
 Who can access the dashboard?
 Who can access the dashboards reports in Insight?
 Who can access the subject area's contents and build custom reports?
 How often does the dashboard refresh?
 How often does the Account Activity subject area refresh?
 How do you measure top accounts in the dashboard/dashboard reports?
 How do you determine accounts?
 What is Total Contacts? Why doesn't it change?
 How can I demo the dashboard?
 What does it mean when I see...
 Campaign ID = -1
 Account Name = Unknown Account | Account ID = -1 
 Account Name = No Account | Account ID = 0
 Results Account ID / Unified Account ID = 0
 Segment = -1
 What are the hierarchies i might see in Marketing Channel?
 What are the hierarchies I might see in Activity Type?
 My organization hasn't set up an account linkage. What would the impact of this be?
 When I run the OOB Account reports, I see ODBC errors!

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