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uploadFileToUcm operation Fails With Error "JBO-There Are Issues With The UCM Service (Doc ID 2639858.1)

Last updated on JULY 06, 2023

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.13.19.10.0 and later
Oracle Fusion General Ledger Cloud Service - Version 11.13.19.10.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.19.10.0 version, Other Issues

Actual Behavior
=============

Upload Files to UCM server fails With Error 'JBO-There are issues with the UCM Service'


ERROR
------------
 
The remote server returned an error: (500) Internal Server Error.
Response Url: https://ejwq-test.fa.us6.oraclecloud.com/fscmService/ErpIntegrationService

Status Code: InternalServerError

Response Body: ------=_Part_871514_2000842956.1573808453651
Content-Type: application/xop+xml;charset=UTF-8;type="text/xml"
Content-Transfer-Encoding: 8bit
Content-ID:


env:ServerJBO-There are issues with the UCM Service while file upload. Verify the request payload.Unable to execute service CHECKIN_NEW_SUB and function makeNewRevClass.
The error was caused by an internally generated issue. The error has been logged.: There are issues with the UCM Service while file upload. Verify the request payload.Unable to execute service CHECKIN_NEW_SUB and function makeNewRevClass.
The error was caused by an internally generated issue. The error has been logged..oracle.apps.fnd.applcore.messages.FndMessagesUtil$FndMapResourceBundleThere are issues with the UCM Service while file upload. Verify the request payload.Unable to execute service CHECKIN_NEW_SUB and function makeNewRevClass.
The error was caused by an internally generated issue. The error has been logged.JBO-There are issues with the UCM Service while file upload. Verify the request payload.Unable to execute service CHECKIN_NEW_SUB and function makeNewRevClass.
The error was caused by an internally generated issue. The error has been logged.: There are issues with the UCM Service while


STEPS
-----------

The issue can be reproduced at will with the following steps:
1. Upload Files to UCM


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot upload files

Cause

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In this Document
Symptoms
Cause
Solution

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