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OFFICE 365 AND DOWNLOAD ISSUE FROM ORACLE CONTRACTS (Doc ID 2640648.1)

Last updated on FEBRUARY 20, 2020

Applies to:

Oracle Fusion Enterprise Contracts Management Cloud Service - Version 11.13.19.10.0 and later
Information in this document applies to any platform.

Symptoms



Current Behavior
----------------------
Customer tried to download their Contract term from Oracle Contract Word Add-In, but their download content only contains the title of the term.

Expected Behavior
-------------------------
It expects to download all the content of the Contract Term

STEPS
------------
- In Office 365, click ORACLE CONTRACTS

- Sign In

- Click Download 

- Result: download content only contains the title of the term.

Cause

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In this Document
Symptoms
Cause
Solution


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