Oracle Fusion Recruiting Cloud: Error Uploading Job Offer Letter: "The file format is incorrect. The file format must be .zip. (IRC-1590305)" (Doc ID 2641629.1)

Last updated on AUGUST 28, 2023

Applies to:

Oracle Recruiting Cloud Service - Version 11.13.19.10.0 and later
Information in this document applies to any platform.

Symptoms

Problem Description:

After creating a new Job Offer Letter Template in BI Publisher and attempting to upload it to the Recruiting Content Library, the following error is received:

Cause

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In this Document

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Oracle Fusion Recruiting Cloud: Error Uploading Job Offer Letter: "The file format is incorrect. The file format must be .zip. (IRC-1590305)" (Doc ID 2641629.1)

Applies to:

Symptoms

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!