After Akamai Maintenance Inbound Files Do Not Process
(Doc ID 2641686.1)
Last updated on OCTOBER 25, 2022
Applies to:
Oracle Fusion Financials Common Module Cloud Service - Version 11.13.19.10.0 and laterOracle Fusion Global Human Resources Cloud Service - Version 11.13.22.07.0 to 11.13.22.07.0 [Release 1.0]
Information in this document applies to any platform.
Symptoms
There was maintenance to enable Akamai and afterwards, all inbound file interfaces fail. Administrators ask if there was any change done to following configurations.
Administrators expected all inbound flows to work after Akamai was enabled , so did not make any changes on the client side.
Verification on client side:
The current production URL is resolving to 000.00.000.1 which is different from current whitelisted IP range . There is a change in IP address range.
Administrator pings < Oracle host domain> which pings < akamaiedge host domain> which resolves to 000.00.000.1
Before maintenance the URL was resolving to 000.00.000.0. After maintenance the URL is resolving to 000.00.000.1
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |