Oracle Fusion Recruiting Cloud: Duplicate Check Option Appears Grayed-Out or Inactive for Employees (Doc ID 2643377.1)

Last updated on FEBRUARY 09, 2021

Applies to:

Oracle Recruiting Cloud Service - Version 11.13.20.04.0 and later
Information in this document applies to any platform.

Problem Description:

A candidate is an active employee and now has two candidate records.

When attempting to select Check Duplicates on the employee record, the action is grayed-out.

When trying on the candidate record, the action is available but when searching for the employee name, it does not appear in the search.

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In this Document

Symptoms

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