My Oracle Support Banner

PRC:SSP Getting The Tax Calculation Has Failed (ZX-885378) Message When Calling Vertex For Requisition for One Business Unit (Doc ID 2643653.1)

Last updated on JUNE 06, 2023

Applies to:

Oracle Fusion Self Service Procurement Cloud Service - Version 11.13.20.01.0 and later
Oracle Fusion Self Service Procurement - Version 11.13.20.01.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to create Requisitions in BU - "BU Name"
Getting below error messages

Error:
The tax calculation has failed.(ZX-885378)


Steps:
The issue can be reproduced at will with the following steps:
1. Login into Fusion Applications
2. Navigate Procurement > Purchase Requisitions
3. Create Requisition get error

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.