Issue When Opening Office 365 Outlook Add-in (Doc ID 2644605.1)

Last updated on NOVEMBER 15, 2023

Applies to:

Oracle Fusion B2B Service Cloud Service - Version 11.13.19.10.0 and later
Information in this document applies to any platform.

Goal

On : 11.13.19.10.0 version, Sales for Microsoft Office 365

Issue when opening Office 365 Outlook Add-in

Whenever a user tries to login to the Outlook Add-in for Office 365 for the first time in a day, blank/white page is displayed. The issue disappears if they close and reopen Outlook or click on another email.
After first successful connection, Side Panel starts without any delay.

Solution

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In this Document

Goal

Solution

References

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Issue When Opening Office 365 Outlook Add-in (Doc ID 2644605.1)

Applies to:

Goal

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!