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The Sales Order Form Status Not Update After Backorder (Doc ID 2644714.1)

Last updated on MARCH 11, 2020

Applies to:

Oracle Fusion Order Management Cloud Service - Version 11.13.20.01.0 and later
Information in this document applies to any platform.

Symptoms

The order management screen and manage shipment lines screen are showing different status after a backorder process. The sales order form shows a status of "Awaiting Shipping" whereas it is reflecting a status of "Backordered" on the Manage Shipment Lines form.

EXPECTED BEHAVIOR
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The expectation is for the sales orders form to show a status of "Backordered" to match with the manage shipment lines.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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