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Email Type Is Not Getting Defaulted to Work on Contact (Doc ID 2645733.1)

Last updated on DECEMBER 22, 2020

Applies to:

Oracle Fusion B2B Service Cloud Service - Version 11.13.19.10.0 and later
Information in this document applies to any platform.

Goal

 

The default email type field when creating a contact is blank, while the default value for adding a secondary email address is 'Work'.



Steps to Reproduce

  1. Create a Contact
  2. On the create Page enter mandatory columns and update Contact Email Field
  3. Click save and continue
  4. Open All Email Field on the Profile page , Type is Blank.
  5. Add an Email from All Emails Field - Type is defaulted to work.

Solution

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In this Document
Goal
Solution
References


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