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FA: SCM: OM: Return Order (RMA) Orchestration Fails With: The create request failed because the receipt advice line already exists. (Doc ID 2645843.1)

Last updated on NOVEMBER 29, 2023

Applies to:

Oracle Fusion Order Management Cloud Service - Version 11.13.19.10.0 and later
Information in this document applies to any platform.

Symptoms

RMA orders are stuck at Not started status with an error:

The create request failed because the receipt advice line already exists.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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