FA: SCM: SCO: Supply Order Fails With: Timeout occured while waiting for response from order management after supply picture notification. Please resubmit from the Manage supply lines page. (Doc ID 2645978.1)

Last updated on MAY 13, 2020

Applies to:

Symptoms

Users are not able to progress a Supply Order which has been created from a Back to Back (B2B) Buy order, errors are reported on the supply order lines:

Steps to Reproduce

The issue can be reproduced at will with the following steps:
1. Create B2B sales order and submit
2. PR and PO will be created
3. Cancel the sales order lines
4. Check the PO where only line was cancelled
5. Check in manage supply lines of supply orchestration where there are multiple errors

NOTE: The users have combined all the requisitions created from the Supply Orders into a single Purchase Order. There are multiple back to back lines being fulfilled by a single PO. All Sales Order Lines were cancelled, a single PO line was cancelled, whereas the expectation is that all the PO Lines should be cancelled.

Cause

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