The Dispute Amount Must Be Between Zero And The Original Amount. (IEX-615165)
(Doc ID 2646510.1)
Last updated on JUNE 22, 2022
Applies to:
Oracle Fusion Receivables Cloud Service - Version 11.13.19.10.0 and laterOracle Fusion Advanced Collections Cloud Service - Version 11.13.19.10.0 and later
Information in this document applies to any platform.
Symptoms
An initial transaction is created with 2 lines: one having a positive amount and one a negative amount.
User actions a dispute on the line having a negative amount by inserting either a positive or a negative amount on the Dispute Amount field.
Same time the following error is displayed:
"The dispute amount must be between zero and the original amount. (IEX-615165)".
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |