Error While Entering Amount In Tax Control Amount Field (Doc ID 2648313.1)

Last updated on JULY 01, 2023

Applies to:

Symptoms

On : 11.13.19.10.0 version, Manage Invoices-Audit Invoices

When attempting to Calculate Tax,
the following error occurs.

ERROR
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You cannot prorate the line level control tax amount.
Cause The application cannot prorate the line level control tax amount because there is no applicable tax for this transaction line.
Action Enter zero for the line level control tax amount or apply a valid tax to the transaction.


STEPS
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The issue can be reproduced at will with the following steps:
1. Create a manual invoice in Fusion
2. Enter mandatory information in Invoice Header
3. Invoice Lines section -> Line 1 -> Enter amount, distribution combination, tax classification code
4. Invoice Lines section -> Line 2 -> Enter amount, distribution combination, tax classification code
5. Click on calculate tax -> Tax gets calculated
6. Enter value in Tax Control Amount field in Line 1
7. Enter value in Tax Control Amount field in Line 2
8. Click on calculate tax

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, the Go Live will get delayed

Cause

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