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After 20A Upgrade Inbound Transmissions From An External System Are Not Coming Into OTM (Doc ID 2648813.1)

Last updated on JULY 03, 2023

Applies to:

Oracle Transportation Management Cloud Service - Version 20.1 to 20.1 [Release 20]
Information in this document applies to any platform.


There is a custom program defined in E-Business Suite which sends item data into GTM.

WMServlet is used for the inbound to OTM
After the 20A upgrade, there are no inbound transmissions coming into OTM
Transmission Manager does not show any transmissions

Below Exceptions are seen in Logs

The issue can be reproduced at will with the following steps:
1. Execute the custom program in EBS to push data into the OTM
2. No transmission data seen in OTM transmission Manager


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