My Oracle Support Banner

User Account Is Locked After 3 Failed Login Attempts even though Password Policy Account Lock Threshold is set to 5 (Doc ID 2649024.1)

Last updated on DECEMBER 07, 2020

Applies to:

Identity Cloud Service (IDCS) - Version N/A and later
Information in this document applies to any platform.

Symptoms

On : NA version, Password Management

ACTUAL BEHAVIOR
---------------
Password policy Account lock threshold is set such that after 5 failed login attempts, the account should be locked
But IDCS shows "Your account is locked. Contact your system administrator." after 3 invalid attempts


Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.