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Hierarchy update from Enterprise Data Management Cloud Service not working (Doc ID 2649050.1)

Last updated on MARCH 12, 2021

Applies to:

Oracle Fusion General Ledger Cloud Service - Version 11.13.20.01.0 and later
Oracle Enterprise Data Management Cloud Service - Version 18.01.42 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.20.01.0 version, Financial Reporting and Analysis

Hierarchy update from Enterprise Data Management Cloud Service (EDMCS) to Fusion ERP (Enterprise Resoource Planning) errors.

ERROR

-------

Per process log,


“…at oracle.apps.fnd.applcore.trees.service.applicationModule.TreeServiceImpl.flattenMaster(TreeServiceImpl.java:1676)
    at oracle.apps.fnd.applcore.trees.service.applicationModule.TreeSerColumn Flattening  failedORA-20107: Because the dest-parent node, 983D79D537DC1FB0E05312371A0AD13F, is not found, the value node, 985354DB0E20B4D3E05312371A0A5964, with pk values (16024, <SEGMENT NAME>, , , ) cannot be added into tree (GL_ACCT_FLEX, <SEGMENT NAME>, 95837E50BC3CBA25E05312371A0A08E2).
ORA-06512: at "FUSION.FND_TREE_UTILS_PVT", line 4808
ORA-06512: at line 1


STEPS
-----------------------
The issue can be reproduced with the following steps:

  1. User made changes in one of the COA segment Tree like Natural Account or Company,etc..
  2. Load Hierarchies from EDMCS to Oracle Fusion ERP
  3. Run Process Account Hierarchies successfully
  4. Hierarchies (with desired changes) are not updated to Essbase cubes. The setup for Hierarchies in Fusion remains uncompleted and does not match with the GlSegmentHierInterface file (loaded from EDMCS).



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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