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20A and 20B New Functionality Test Merge Resolution Request Training (Doc ID 2650985.1)

Last updated on MAY 31, 2024

Applies to:

Oracle Fusion CX Sales Cloud Service - Version and later
Information in this document applies to any platform.


New Fucntionality Test Merge Resolution Request Training

More detailed information about the new functionalities, for the Merge Process are needed

1.Generic (Generic request, merge or link decision made later.)
2.Link (Request to logically link records.)
3.Merge (Request to physically merge records into one record.)
4.Test Merge (Simulate a party merge to test merge behavior.)


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