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Users Are Abruptly Logged-off From Argus Safety Application Integrated with Oracle OAM SSO (Doc ID 2651040.1)

Last updated on JULY 13, 2023

Applies to:

Oracle Life Sciences Argus Safety Cloud Service - Version 8.2 and later
Oracle Life Sciences Argus Safety - Version 8.2 and later
Oracle Access Manager - Version 11.1.2.3.0 to 11.1.2.3.0 [Release 11g]
Microsoft Windows x64 (64-bit)

Symptoms

Users were abruptly kicked-off from Argus Safety application while working actively in the system. Users encountered "AS-10001: Some Error has occurred. Please Contact your Administrator." as following -

 

This issue was reported for Argus Safety Application integrated with Oracle OAM 11.1.2.3, Webgate 11.1.2.3.0 as SSO.

Cause

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In this Document
Symptoms
Cause
Solution

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