Not Able To Use Same Bank Account For 2 Customers
(Doc ID 2651050.1)
Last updated on FEBRUARY 05, 2024
Applies to:
Oracle Fusion Receivables Cloud Service - Version 11.13.20.01.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.20.01.0 version, Customer Data
ACTUAL BEHAVIOR
---------------
Unable to add same bank account to 2 customers
EXPECTED BEHAVIOR
-----------------------
Same bank account can be added.
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Add a bank account to a customer
2. Try to add it to another customer
3. "A record with this combination of values already exists"
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot add same bank account to 2 customers
.
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Cause |
| Solution |
| References |