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Custom Object Fields Are Not Visible For Mapping In Import Management (Doc ID 2651766.1)

Last updated on SEPTEMBER 11, 2020

Applies to:

Oracle Fusion CX Sales Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

On : N/A version, Accounts, Contacts, Households

ACTUAL BEHAVIOR
---------------

Custom Object fields are not visible for mapping in Import Management even after Generate Artifacts is run.

EXPECTED BEHAVIOR
-----------------------
Fields from Custom Object to be visible for mapping in Import Management.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1 Navigate to Import Management > Import Objects
2 Drill down on the Custom Object
3 Create Import Mapping
4 Target Attributes region is empty

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot create a mapping in Import Management for the Custom Object.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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