My Oracle Support Banner

Unable to Sync Attachments from Draft emails through O365 plugin (Doc ID 2652149.1)

Last updated on SEPTEMBER 19, 2023

Applies to:

Oracle Fusion CX Sales Cloud Service - Version and later
Information in this document applies to any platform.


On : version, Microsoft Office 365

Unable to share an attachment from a Draft email through Office 365 plugin to SUI. The Engagement Cloud panel, for a draft email, does not have an Attachment section unlike a sent or received email.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.