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Unable to Sync Attachments from Draft emails through O365 plugin (Doc ID 2652149.1)

Last updated on SEPTEMBER 19, 2023

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.19.10.0 and later
Information in this document applies to any platform.

Goal

On : 11.13.19.10.0 version, Microsoft Office 365

Unable to share an attachment from a Draft email through Office 365 plugin to SUI. The Engagement Cloud panel, for a draft email, does not have an Attachment section unlike a sent or received email.
 

Solution

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In this Document
Goal
Solution
References


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