My Oracle Support Banner

Unable to Select Content Type When Configuring "Content and Experience" Integration in OCCS-Admin (Doc ID 2652973.1)

Last updated on AUGUST 25, 2023

Applies to:

Oracle Commerce Cloud Service - Version 21.1.1 and later
Information in this document applies to any platform.
Reported Version: 20.1


On "Configure content items to display on the storefront" documentation page has the Step 4 described as below.

But there are no drop downs to select a content type.

Reproducible Steps:
1. Log into occs-admin
2. Go to Settings > Oracle Integrations > from drop down select "Content and Experience". It is enabled and configured.
3. Go to Design > Content Item Layout > Grid View > from Components, drag Content Listing to create a new instance, and give a name and save.
4. Open the settings of the newly added widget to check its Settings. "Content Type (required)" is seen but no way to select a type of content here.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.