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Intermittent failure on AppGateway (Doc ID 2653178.1)

Last updated on MARCH 31, 2023

Applies to:

Identity Cloud Service (IDCS) - Version N/A and later
Information in this document applies to any platform.

Symptoms

Application integrated to IDCS via appgateway not accessing, "501 Bad Gateway error"

Issue observed intermittently , when we restart App Gateway services and issue resolved..

This has occurred multiple times now and customer looking for a permanent fix.


Cause

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In this Document
Symptoms
Cause
Solution


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