OAC: Report Slowness Is Observed Or No Dashboard Opens Up Errors With:"504 Gateway Time-out" (Doc ID 2654493.1)

Last updated on MARCH 14, 2024

Applies to:

Oracle Analytics Cloud - Version 105.5.0 and later
Information in this document applies to any platform.

On Oracle Analytics Cloud 105.5,

While OAC is connected to On-premise database through Remote Gateway(RDG), following behavior is observed:

OAC Instance gets Hung.
No Dashboard open up and 504 Gateway Time-out error occurs at random times while accessing analytics.
Slowness is observed while navigating through the Dashboards.

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In this Document

Symptoms

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