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Crediting Process Is Not Working. It Is Not Generating Any Direct Credits and Debug Log Messages Show No Transactions To Process (Doc ID 2654738.1)

Last updated on FEBRUARY 29, 2024

Applies to:

Oracle Fusion Incentive Compensation Cloud Service - Version 11.13.20.01.0 and later
Information in this document applies to any platform.

Symptoms

The Crediting job completed successfully but it did not generate any direct credits.

 

STEPS
1. Modify the Direct Credit Rules
2. Run Deploy Credit Rules
3. Run Crediting and Rollup ( Single job ) and process completed successfully
4. View the Transaction in Manage Transaction and there are no direct credits.
5. Enable profile CN_DEBUG = Yes
6. Rerun Crediting and Rollup
7. View the Debug Messages and it shows "No transactions to process"

Changes

User had change the Manage Parameter for [ When to Classify transactions] from "After collection and before crediting" to "After crediting and roll up and before calculation"

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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