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Error: "The email address was found, but it is not associated with any active Oracle Primavera Cloud instances" When Logging Into Oracle Primavera Cloud (Doc ID 2655161.1)

Last updated on JUNE 27, 2024

Applies to:

Oracle Primavera Cloud Service - Version 20.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to log into OPC, the following error occurs.

ERROR
-----------------------
The email address was found, but it is not associated with any active Oracle Primavera Cloud instances

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Log into OPC.
  2. Error.

Cause

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In this Document
Symptoms
Cause
Solution


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