Oracle Fusion Recruiting Cloud: Error Accessing Partner Portal for HireRight: "Error 500--Internal Server Error"
(Doc ID 2655208.1)
Last updated on OCTOBER 21, 2020
Applies to:
Oracle Recruiting Cloud Service - Version 11.13.20.07.0 and laterInformation in this document applies to any platform.
Symptoms
Problem Description:
When attempting to select Go to Portal from the Screening Services > Background Check section of the Job Requisition page, the new page that opens in a separate browser tab reflects:
Error 500--Internal Server Error
From RFC 2068 Hypertext Transfer Protocol -- HTTP/1.1:
500 Internal Server Error
The server encountered an unexpected condition which prevented it from fulfilling the request.
From RFC 2068 Hypertext Transfer Protocol -- HTTP/1.1:
500 Internal Server Error
The server encountered an unexpected condition which prevented it from fulfilling the request.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |