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Oracle Fusion Recruiting Cloud: Error Accessing Partner Portal for HireRight: "Error 500--Internal Server Error" (Doc ID 2655208.1)

Last updated on OCTOBER 21, 2020

Applies to:

Oracle Recruiting Cloud Service - Version 11.13.20.07.0 and later
Information in this document applies to any platform.

Symptoms

Problem Description:

When attempting to select Go to Portal from the Screening Services > Background Check section of the Job Requisition page, the new page that opens in a separate browser tab reflects:

 

Error 500--Internal Server Error 

From RFC 2068 Hypertext Transfer Protocol -- HTTP/1.1: 
500 Internal Server Error 
The server encountered an unexpected condition which prevented it from fulfilling the request.

 

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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