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COInvAvail Family Messages for DC Inventory Updates Failed in RIB-OROB And Not Reaching Order Broker (Doc ID 2655780.1)

Last updated on JUNE 16, 2021

Applies to:

Oracle Retail Integration Cloud Service - Version 16.0 and later
Information in this document applies to any platform.

Symptoms

There are multiple messages failed in RIB-OROB for COInvAvailMod message family and they kept failing with below error on retry in RIHA for Order Broker (OB) and thus DC inventory updates were not reaching OB.

<Mar 19, 2020 7:01:34,404 PM UTC> <Error> <RIB> <BEA-000000> <Received 400 from POST [{"message":"Some Failed,[system_cd\u003dINV,item\u003d6004510370,qty\u003d0,location\u003d440010,method\u003dSET]","status":"Internal Server Exception","statusCode":500}]>
<Mar 19, 2020 7:01:34,406 PM UTC> <Error> <com.oracle.retail.rib.integration.services.applicationmessageinjector.ApplicationMessageInjectorResource> <BEA-000000> <Exception calling inject.
oracle.retail.rib.common.exception.RetailBusinessException: {"message":"Some Failed,[system_cd\u003dINV,item\u003d6004510370,qty\u003d0,location\u003d440010,method\u003dSET]","status":"Internal Server Exception","statusCode":500}
at com.oracle.orcos.inject.OrcosObInjectImpl.inject(OrcosObInjectImpl.java:59)
at com.oracle.retail.rib.integration.services.applicationmessageinjector.ApplicationMessageInjectorResource.invokeInjectForMessageType(ApplicationMessageInjectorResource.java:85)
at com.oracle.retail.rib.integration.services.applicationmessageinjector.ApplicationMessageInjectorResource.injectMessage(ApplicationMessageInjectorResource.java:55)
at com.oracle.orcos.service.override.OrcosApplicationMessageInjectorResource.injectMessage(OrcosApplicationMessageInjectorResource.java:34)
at sun.reflect.GeneratedMethodAccessor1741.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at com.bea.core.repackaged.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:333)
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Cause

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In this Document
Symptoms
Cause
Solution


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