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Cannot Cancel Work Relationship Due To Error - Future Potential Life Events (Doc ID 2656065.1)

Last updated on SEPTEMBER 12, 2020

Applies to:

Oracle Fusion Benefits Cloud Service - Version 11.13.19.10.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.19.10.0 version, Manage Benefits

When attempting to cancel employee work relationship
the following error occurs.

ERROR
-----------------------
BEN-991020You can''t delete this benefits relationship because there are potential life events associated with it.If you''re setting an end date for the benefits relationship, no potential life events should occur after the end date. If you''re permanently deleting the benefits relationship, there can''t be any potential life events at all.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Person management-> Mange work relationship ->Try to cancel the employee relationship


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot cancel employee work relationship


Cause

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In this Document
Symptoms
Cause
Solution
References


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