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General Accounting Dashboard Is Not Working - An application error occurred (Doc ID 2656584.1)

Last updated on JUNE 26, 2023

Applies to:

Oracle Fusion General Ledger Cloud Service - Version 11.13.20.01.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.20.01.0 version, Close Accounting Period-Close Ledgers

When attempting to open General Accounting Dashboard,
the following error occurs.

ERROR
-----------------------
An application error occurred. See the incident log for more information.

An application error has occurred. Your help desk can use the following information to obtain a more detailed description of this incident 29, Server Domain: FADomain, Server Instance: UIServer_1, Application Name: ORA_FSCM_UIAPP



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to Fusion Application
2. Navigate to General Accounting > General Accounting Dashboard

Cause

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In this Document
Symptoms
Cause
Solution
References


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