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ERROR: Cannot Authenticate Users in GoToWebinar App - {"error":"invalid_request","error_description":"Required parameter(s) missing or wrong."} (Doc ID 2657715.1)

Last updated on JUNE 09, 2020

Applies to:

Oracle Eloqua Marketing Cloud Service - Version 10 and later
Information in this document applies to any platform.


When adding new credentials to the GoToWebinar app, a page is displayed with the following error message:

{"error":"invalid_request","error_description":"Required parameter(s) missing or wrong."}

This has occurred when:


As of December 31, 2018, the GoToWebinar app requires a connect app to be configured in the GoToWebinar Developer app. 

More details can be found on the Topliners Community post Oracle Eloqua Alert: Action required for GoToWebinar App


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