Create Accounting Errors In AP for MPA invoice (Doc ID 2658167.1)

Last updated on JULY 05, 2023

Applies to:

Symptoms

On : 11.13.19.10.0 version, Manage Accounts Payable Balances-Close Payables Period

When attempting to create accounting
the following error occurs.

ERROR
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The subledger journal entry does not balance in the ledger currency. Details:
The subledger journal must be balanced in the ledger currency.

Error:
This line cannot be accounted until the accounting event for the application
Payables that it references is fully accounted.
 Cause: The accounting event that the line references was not accounted yet.
 Action: Ensure that accounting entries were created for the Payables
transaction with the identifiers Party Name: Ice Benchmark Admin Limited;
Party Site Name: xxxxx; Invoice Number: xxxxxx.; Invoice
Amount: 48000; Invoice Currency: USD; Invoice Date: xxxxxxx;
Canceled Date: ; Invoice Description: INVOICE:
https://shrprod.arcivate.org/api/document?id=00002w4vqbrzc99fszv4qsxw8m;
Payment Status: Fully paid; Amount Remaining: 0.

STEPS
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The issue can be reproduced at will with the following steps:
1. Run Create accounting
2. error

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot create accounting for Payables

Changes

Cause

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