My Oracle Support Banner

Customer Import Error Showing In The Batch But Not Coming In Error Batch File (Doc ID 2658418.1)

Last updated on MAY 29, 2024

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.13.20.01.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.20.01.0 version, Customer Import

Customer Import Error showing in the batch but not coming in Error Batch File

ERROR
-----------------------

The reference to the parent entity HZ_LOCATIONS using the identifier column LOCATION_ID is invalid.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Prepare FBDI file for customer upload
2. Run Import bulk customers processes

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot import customer data.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.