The Create Customer Statements program cannot determine the contact e-mail for the customer / Email not delivered for account number and site number as we cannot find a statement contact
(Doc ID 2658431.1)
Last updated on AUGUST 27, 2023
Applies to:
Oracle Fusion Receivables Cloud Service - Version 11.13.19.10.0 and laterInformation in this document applies to any platform.
Symptoms
Upon trying to generate customer statements and send them by email using 'Create customer Statement' process, the process is ending in Warning, and the following error could be noticed:
The Create Customer Statements program cannot determine the contact e-mail for the custome
Email not delivered for account number and site number as we cannot find a statement contact
Cause
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In this Document
Symptoms |
Cause |
Solution |